“This company is not well managed and continues to prove it to me. About 10 months ago I executed a service contract with them for my daughter’s condo a/c. When the tech came he damaged the ceiling access cover to the air handler. It took several Months but they finally reimbursed me for the cost of a handyman to repair/replace the access cover. I asked for a total reimbursement of my service contract as I would not have them come back. Instead, Jon, the a/c manager said he would send us a gift card. That never happened. Now I am continuing to get monthly statements indicating my account is past due. I have also received phone calls from them asking to schedule my plumbing inspection. Very strange as I never used them for plumbing. Each time they call I explain the situation and am told they will correct it. First time this happened I called Jon again who said he would fix it and was still going to send me a gift card. What a joke. Never happened and am still getting past due invoices. Be very careful if you choose to use this company.”