“I contacted Paradise because they advertise 24/7 emergency services I called and talked to AI to make an appt. for leaking A/C. An emergency visit was scheduled earlier this morning 1230am-3am. No one ever called or showed up. I called and went around and around with the AI phone contact. I was transferred to dispatch to contact the tech 3 times. No answer. I called to report that 4 times and my call was supposedly escalated to management. No call back. 1/2hr later I was done and contacted another company. I spoke to a real person!! Have an appt for today!! Definitely do not rely on Paradise.”
– NANCY S.