“First of all, I got a call back immediately from your company .They were able to schedule inspection of my hot water heater yesterday and were able to install a new hot water heater today. Joe was my first contact yesterday. I am so pleased they were able to see what needed to be done yesterday quickly schedule and complete the work today! Joe then sent pictures of my new hot water heater. . Efficient, polite, very patient, answered all my questions. I am in another state and because, I couldn’t be there, I had to feel confident they could work respectfully with property manager to open the outside gate and my apt.to a company new to our co op community.
Most of all explained over the phone clearly what needed to be done.
I am so pleased with your Company. Keep up the good work and great customer service.
Sincerely, Kathleen”
– Kathleen R.