The most important item from the above was that Mr. Perry cared and did not want to leave me without air conditioning. It showed and you should be proud of him as a company representative.”
“Everytime I use this company they never dissapoint. My technician Fernando was so professional and he got me set up with a maintenance plan for all 4 of my AC units. I look forward to scheduling a service call soon. Thank you Fernando for keeping my house cool! I truly wish every company was like them!”
“Yuri did an amazing job and explained all that he did. He also provided me a clear understanding what was wrong with the clog as well as what was wrong with the mail line as well. While I hope Yuri doesn't come back, if or when we call Paradise again, we hope its Yuri who answers the call to come.”
“Previously, a water shut off valve was installed, but it started leaking. Dillon was very polite, very thorough, and cleaned up after the job was complete, It was stress free for me, except for the guy that came before Dillon and wanted me to pay $350 to see if the leak was their problem. I dug it out myself, informed the office and then I got Dillon. He really deserves a 5 star rating. Can’t express enough about an honest repair job done by an extremely helpful Dillon. He’s the best.”
“Luis came to fix my clogged drain and was very professional and very friendly. You are lucky to have him. Great job and very happy”
“Roderick was fantastic. Showered up right on time, if not early. Excellent communication, told me every step and gave options where available. Can't recommend enough.”
“Alan was courteous and accommodating. I highly recommend him.”
“Ockeno has great people and customer service skills. Very knowledgeable and personable. He represents your company very well.”
“The only reason I use paradise plumbing is because Dillon is a great plumber. This time I called and asked if you repair dishwashers. I asked twice. I was told Dillon would come take a look at it and there would be no fee for the estimate if they could repair it. Dealing with the office is always a nightmare. I have to follow up just to get a COI sent which they say they sent… but does not arrive until I call to request it again. Then a different plumber is sent ( not Dillon) and I tell the office ‘I specifically asked for Dillon why wasn’t he sent?’ . They stop responding. The office is unbelievably unprofessional and quite obviously poorly trained.”
“Quick service, timely and professional, with quality repair. Yuri was great.”