“Paradise came highly recommended by friends and neighbors, and now I know why. I received a plumbing estimate from another company but was displeased with the overall service level. I called Paradise same day and spoke to a helpful coordinator who arranged an on-site estimate within 48 hours. We were fortunate to have Johnny as our technician. He was professional, thorough in educating us on our options and frankly advised against what the former plumbing company suggested, which was a “bandaid” and not a viable long term solution to the problem. I recently had the pleasure of speaking with Patty Harris to obtain an estimate for an additional service and her genuine dedication to client service is apparent. The overall customer service support and responsiveness from Paradise is five-star. Keep up the great work!”
“The install was performed professionally and efficiently. However the process leading up to the install was less than stellar. I had made multiple calls inquiring about permitting and needed paperwork for the HOA. While everyone was pleasant, I did not receive any information and was frequently told someone would call me back and they did not. Then when the install was finally scheduled , it still did not happen due to lack of communication on their end. Thus it needed to be rescheduled.
This company lacks interdepartmental communication and team work and would benefit from a process improvement plan. Yami was the one that answered my questions at the end and apologized for the lack of communication. Thank you Yami. I would not recommend this company due to lack of organization and communication.”
“Michael was polite and knowledgeable. He was able to answer all my questions. I would happily request him for my next service call.
Thank you to Patty as well for assisting with the website.”
“Paul Davis earned 5 stars plus. He was prompt, professional, experienced, efficient, and explained everything for me. I will request Paul when calling Paradise for all my plumbing needs.”
“Alan and Enoch both did a fantastic job fixing our water and getting a water softener installed today I am always satisfied with paradise plumbing I will only ever use them for now on thank you again for fixing it so fast great appreciate it 😁”
“Excellent experience so far! My AC stopped working so I reseached reviews and selected Paradise. They were scheduled for tomorrow but had a cancellation and came today. The technician, Raymond Scott, reviewed and we had the choice of a costly repair which would only last so long or a new unit. Raymond and the office team he works with got me a really good deal. However, the unit they selected would have had some issues fitting in my AC closet so I got an upgrade AND THEY HONORED THE ORIGINAL PRICE! Plus the unit is in stock so the job will be done tomorrow morning.
Great follow up with Patty Harris. She was friendly, answered all my questions and added to the overall good experience. So far fast, efficient service done by people with integrity.”
“It was a great experience working with Paradise folks Noah and Patty. Technician Noah was very professional, polite, thorough and helpful in every way, and he also educated me on the air conditioning system’s functioning and maintenance. It was a pleasure working with him, and will be happy to recommend Paradise, and in particular Noah, to my friends, neighbors and associates.”
“Spoke with Patti, who is always and courteous always willing to help and makes sure you get the service that you need. A technician was sent out right away. His name was David. I could not have asked for a better guy to come out here he was professional, courteous, and show the great deal of compassion. He is excellent at what he does. He takes the time to show you and explain everything to you, I have had great experiences with Paradise Plumbing. I have had them out here before and always satisfied with the work and the people that I’ve had to deal with they go above and beyond and every expectation is met. I would highly recommend Paradise Plumbing.”
“James Honohan was very professional in his ability to correct my broken kitchen pipe. Thank you for a great job.”