“Very disappointed as I thought this was a good company. I was wrong. I bought an annual a/c service contract and when the technician came out he damaged the ceiling access to my unit. When I complained to the a/c manager Jon he told me he would send his handyman to fix or replace the cover. After 3-4 weeks of the “too busy to come now” excuse I offered to hire my own handyman if they would reimburse me. Jon agreed so I had the repairs made and sent him a copy of the invoice for $172. It took multiple emails and phone calls before he confirmed receipt. He told me he was forwarding it to accounting for payment. That was 3 or 4 months ago now. I sent several email follow ups but never heard back. Now, I’m worried what could happen next if I let them back into My condo for the 2nd maintenance service. I’m now out $172 plus the $125 second service. I would not use this company again nor would I recommend it to anyone else.”
“My replacement a/c was handled by the office (Patty) and the techs in a very professional manner. I had a few questions that they answered very clearly and were so helpful. I have been using Paradise for many years and always had great service. Highly recommend them.”
“Jeremy worked sooooo hard to clear our plumbing lines, was fully committed to finding and fixing the problem. We’re so grateful for the service Paradise has provided our family for years!”
“Everytime Paradise is called out to the library everyone does a tremendous job. Thank you”
“Patty is the most friendly and helpful person in customer service that Paradise has. She will bend over backwards to get you the service you need in a timely fashion. I appreciate her outgoing personality.”
“Brian was a really nice guy. He diagnosed the problem and did the repairs on the spot.”
“Easy like 1,2,3. I scheduled my appointment online and my plumbing issue was resolved seamlessly. I really appreciated the follow-up calls, text messages and emails.
Thank you Gespere and Patty!!!”
“Great company. Patty and Raymond were a pleasure to work with.”