“Rodrick installed a new water heater today.We are very happy with his work.Great job!”
“Hudson at Paradise Plumbing made an extremely stressful situation much more bearable. His knowledge, his patience in explaining complex things, his timeliness, and overall professionalism made us feel such ease and we couldn’t be happier with how our new panel turned out. Highly recommend him and Paradise Plumbing!”
“When Hudson came to the house, he was very polite and knowledgeable. He gave me 4 options, which he took the time to explain them. They were able to schedule me for the following week even with a permit. My brother who was at the house was so impressed by Hudson, told me he will be using him in the future. Christ and Patti at the office were very helpful. Their prices are low compared to other companies. I strongly recommend them.”
“Mark was excellent and very through”
“Yuri was great and very efficient! Highly recommend his service.”
“The service tech Roderick Woods and his team were very helpful and insightful. They were kind and answered all of our questions. We plan to work with this company for any future repairs that our home may need.”
“Was on time for appointment and provided fair estimate prior to leaving”
“Paradise came highly recommended by friends and neighbors, and now I know why. I received a plumbing estimate from another company but was displeased with the overall service level. I called Paradise same day and spoke to a helpful coordinator who arranged an on-site estimate within 48 hours. We were fortunate to have Johnny as our technician. He was professional, thorough in educating us on our options and frankly advised against what the former plumbing company suggested, which was a “bandaid” and not a viable long term solution to the problem. I recently had the pleasure of speaking with Patty Harris to obtain an estimate for an additional service and her genuine dedication to client service is apparent. The overall customer service support and responsiveness from Paradise is five-star. Keep up the great work!”
“The install was performed professionally and efficiently. However the process leading up to the install was less than stellar. I had made multiple calls inquiring about permitting and needed paperwork for the HOA. While everyone was pleasant, I did not receive any information and was frequently told someone would call me back and they did not. Then when the install was finally scheduled , it still did not happen due to lack of communication on their end. Thus it needed to be rescheduled.
This company lacks interdepartmental communication and team work and would benefit from a process improvement plan. Yami was the one that answered my questions at the end and apologized for the lack of communication. Thank you Yami. I would not recommend this company due to lack of organization and communication.”